Refund policy
RETURN & REFUND POLICY — A.Z.S STUDIOS
We want you to be satisfied with your purchase from A.Z.S STUDIOS.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, the item must be unworn, unwashed, undamaged, and have all original tags attached.
Items that have been worn, washed, altered, damaged, or returned without original tags may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item was received damaged, defective, or the wrong item was sent.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method. Please allow your payment provider additional time to process the refund.
Original shipping charges are non-refundable unless the return is due to an error on our part.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the item. We will work with you to resolve the issue.
Exchanges
Exchanges are subject to product availability. If the requested item is unavailable, a refund may be issued instead.
Final Sale Items
Items specifically marked Final Sale are not eligible for return or refund unless they arrive damaged, defective, or incorrect.
Contact
For return questions or assistance, please contact A.Z.S STUDIOS through the contact information provided on our website.